The Newsletter
The Newsletter feature allows you to send the posts shared in your open groups by email to the members of the platform.
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The QA Assistant is an innovative service (a bot) that provides automated answers to frequent questions from platform users.
It aims to relieve the Support teams (especially HR, Finance and IT) of simple interactions that can be answered from a knowledge base.
When the bot is activated by an administrator, it appears in the list of bots in the chat room. It presents itself by indicating the type of questions it knows how to answer (the questions put forward by the administrators)
The user canSome readersIntegrate Box
Talkspirit allows you to attach your Box files to your posts or to your groups' file space.
Integrate Box
Only an administrator can activate the Box Connector for his team.
To activate Box:
Click on the gear icon in the left navigation menu
Click on Cloud Storage Service
In the Box picker, click on the Configure button.
Click Activate
When you post a comment or a publication, a Box icon now appears and allows you to open a Box file finder that you can attach toSome readersIntegrating an RSS feed
By default, all members can connect a RSS service to their group. This privilege can be modified by an administrator or group manager.
You can filter an RSS feed so that you will get only posts containing specific keywords.
More information on how to setup integrations here.Some readersHow to share a newsletter with all platform members
To sum up
Creating, modifying, sending and deleting a newsletter
Following the activity of the newsletter
Final visual of the newsletter
Who can launch a newsletter?
The newsletter allows you to promote the posts shared in your public groups: by sending an email to all the platform members.
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The FAQ Assistant is a bot that provides automated answers to frequent questions from users of your platform.
It aims to relieve the support teams (especially HR, Finance and IT) of simple interactions that can be answered from a knowledge base.
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Outgoing Webhooks allow you to listen for triggers in talkspirit posts, which will then send relevant data to external URL(s) in real-time.
With Zapier, you can send data to other services (Trello, Salesforce, Pipedrive, Zendesk and more than 700 other services) without writing a line of code:
for instance, you can use labels to generate automatically Trello Cards each time a post is applied a certain label in talkspirit.
You can also export all published posts of a group to a Google spreaFew readersDefining Newsletter managers
The Newsletter tool allows you to share posts from you open groups by sending an email to all the platform members.
Defining Newsletter Managers
The administrators of the platform define Newsletter managers. These newsletter managers will then be able to create, edit, delete and send newsletters.
To define Newsletter managers, go to the Administration, Newsletter Section. YouFew readers⚠️ Integrating Twitter (X) ⚠️
⚠️ Due to a change in Twitter policy and the use of its API, the integration is currently disabled. ⚠️
Integrate tweets from your account or those associated with a specific hashtag into open and private groups
Reply to tweets and retweet directly from talkspirit
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a grouFew readersIntegrate Pingdom
With talkspirit, you can setup Pingdom to :
Get an automatic post for different alerts.
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin.
More information on how to setup integrations here. (https://helFew readersIntegrate Jira
With talkspirit, you can setup Jira to :
Get an automatic post each time a new issue is created
Get a comment each time an issue has its status changed
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin (https://help.talkspirit.com/en/articles/1876229-modifying-groupFew readersIntegrate Bitbucket
With talkspirit, you can setup Bitbucket to :
Get an automatic post each time a pull-request or an issue is created or updated, or a commit is done in one of your repositories
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin (https://help.talkspirit.com/en/articles/1876229-modifyingFew readersIntegrate OneDrive for Business
OneDrive for business can be integrated with talkspirit to easily attach OneDrive files to messages posted within a group.
ConfigureOneDrive
The OneDrive connector requires you to configure a OneDrive application. To configure a OneDrive application for the OneDrive file picker, follow these steps:
Go to https://apps.dev.microsoft.com/?mkt=en-us/appList
Click Add an app
Give the application a name (for example, the name oFew readersIntegrate Oodrive
Oodrive can be integrated with talkspirit to attach Oodrive files to messages and comments posted within a group.
Integrate Oodrive
Only an administrator can enable the Oodrive connector for their team.
The Oodrive connector requires you to configure a OOdrive application. Ask the OOdrive support for that.
To enable Oodrive:
Click the gear icon of the left-hand navigation menu
Click on the Files link
Click on the Configure button
(https:/Few readersIntegrate emails
You can send emails to your Talkspirit groups. More information in this article.
What is the email integration?
The email integration allows you to associate an email address to a group. Any email sent to this address will appear as a post in the group.
If a file is attached to the email, it will appear as an attachment to the post.
(https://downloads.intercomcdn.com/i/o/35939Few readersIntegrate Chargebee
With talkspirit, you can setup Chargebee to :
Get an automatic post each time a new customer / invoice / subscription is created
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin.
More information on hoFew readersIntegrate Trello
With talkspirit, you can setup Trello to :
Get an automatic post each time a Trello card is created with the board attached to the account
Get a comment each time a card is moved from one list to another, when it's archived or when a user is assigned or removed from the card.
Get a comment each time a comment is added to a trello card (optional)
Get a comment each time an assignation is done on a trello card (optional)
Posts on talkspirit will synchronize with:Few readersActivating cloud storage services
This article is intended for talkspirit administrators.
When you want to attach files to your posts, talkspirit allows you to access files stored on Box, Dropbox, Google Drive, and One Drive.
To activate these services,
Click the gear icon of the left-hand navigation menu
Click on the Files link
Activate the desired services: Box, Dropbox, Google Drive (httpFew readersIntegrating Facebook
talkspirit allows you to integrate your posts to Facebook pages and public groups. As soon as a new post appears on one of these pages or in a group, it will automatically be posted within a talkspirit group of your choice.
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin (https://help.talkspirit.com/en/articleFew readersActivate the FAQ Assistant (Bot)
The FAQ Assistant is a bot that provides automated answers to frequent questions from users of your platform.
It help relieve support teams (especially HR, Finance and IT) of simple interactions that can be answered from a knowledge base.
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With talkspirit, you can setup CircleCi to :
Get an automatic post each time build is done.
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin.
More information on how to setup integrations here. (https://helpFew readersAdd an integration via Zapier
Zapier lets you connect talkspirit to hundreds of other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible.
Add an integration on talkspirit
First, you need to create the integration:
Click the gear icon at the top of the left-hand navigation menu
Click on the Integrations link
(https://storFew readersIntegrate Dropbox
Dropbox can be integrated with talkspirit to easily attach Dropbox files to messages posted within a group.
Integrate Dropbox
Only an administrator can enable the Dropbox connector for their team.
To enable Dropbox:
Click the gear icon of the left-hand navigation menu
Click on the Files link
Click on the Configure button
(https://downloads.intercomcdn.com/iFew readersIntegrate New Relic
With talkspirit, you can setup New Relic to :
Get an automatic post for different events like deployments or alerts
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin.
More information on how to setup integraFew readersIntegrate Pipedrive
With talkspirit, you can setup Pipedrive to :
Get an automatic post each time a new deal is created within the pipeline of the account
Get a comment each time a deal has its status changed
Get a comment each time a comment is added to a Pipedrive deal (optional)
The talkspirit post is synchronized with:
The deal title
The deal status
The description of the deal
By default, all members can add an integration to one of their groups except if the permissFew readersIntegrate Google Drive
talkspirit allows you to attach Google Drive files to your posts
You can ask us to enable this integration using our own Google Drive App.
If you own a Google Apps subscription you can also configure your own Google application. To do so, follow the steps:
Configure Google Drive
The Google Drive service requires you to configure a Google application. Here are the steps required to configure a Google application :
Log in to your GoogFew readersCreate posts with incoming webhooks
talkspirit allows you to automatically receive posts from a web service each time an HTTP POST request is sent to a secret URL.
Configuring a new incoming webhook
Click the gear icon at the top of the left-hand navigation menu
Click on the Integrations link
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With talkspirit, you can setup Stripe to :
Get an automatic post for different events like new subscription.
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin.
More information on how to setup integrations heFew readersIntegrate Zendesk
With talkspirit, you can setup Zendesk to :
Get an automatic post each time a new ticket is received within the attached account
Get a comment each time a ticket has its status changed
Posts on talkspirit will synchronize with:
Title of Zendesk ticket
Status of Zendesk ticket
Description
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator (https://help.talkspirit.com/en/articles/Few readersAdd / Remove an integration
Add an integration
Click the gear icon at the top of the left-hand navigation menu
Click on the Integrations link
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talkspirit allows you to integrate Github to:
Integrate your ticket activity (issues) to your group: creation of new tickets and change in status/resolution
Integrate your PR to your group
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