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  • Manage the FAQ Assistant (Bot)
    The FAQ Assistant is a bot that provides automated answers to frequent questions from users of your platform. It aims to relieve the support teams (especially HR, Finance and IT) of simple interactions that can be answered from a knowledge base. (https://talkspirit.intercom-attachments-7.com/i/o/370484499/2379e48f90166d017e079f33/Gksv8wre5ItX32sqLt2YEEyqEmSexGYQbhMPW7T0kDqorLRG2q2Some readers
  • Integrate Jira
    With talkspirit, you can setup Jira to : Get an automatic post each time a new issue is created Get a comment each time an issue has its status changed By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin (https://help.talkspirit.com/en/articles/1876229-modifying-groupFew readers
  • The Newsletter
    The Newsletter feature allows you to send the posts shared in your open groups by email to the members of the platform. (https://talkspirit.intercom-attachments-7.com/i/o/518519391/cb28f11211a70f9a64f715d4/-jS02TYh1lIrHDi6INz7d1YGeBoyUUCO7M24a9tt0M7iv71Z6neSg54SVQrmUWA-pXeBKn9-ehN0mKyUsbKDWUF8ZrMoZ1wIjgGhmVFew readers
  • Integrate Chargebee
    With talkspirit, you can setup Chargebee to : Get an automatic post each time a new customer / invoice / subscription is created By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin. More information on hoFew readers
  • Integrating an RSS feed
    By default, all members can connect a RSS service to their group. This privilege can be modified by an administrator or group manager. You can filter an RSS feed so that you will get only posts containing specific keywords. More information on how to setup integrations here.Few readers
  • How to share a newsletter with all platform members
    To sum up Creating, modifying, sending and deleting a newsletter Following the activity of the newsletter Final visual of the newsletter Who can launch a newsletter? The newsletter allows you to promote the posts shared in your public groups: by sending an email to all the platform members. (https://storage.crisp.chat/users/helpdesk/website/f87b6e75809a7800/e6d9d68e-79f3-4d1d-8f30-1a55a21k9clk0.pnFew readers
  • Integrate Bitbucket
    With talkspirit, you can setup Bitbucket to : Get an automatic post each time a pull-request or an issue is created or updated, or a commit is done in one of your repositories By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin (https://help.talkspirit.com/en/articles/1876229-modifyingFew readers
  • Integrate OneDrive for Business
    OneDrive for business can be integrated with talkspirit to easily attach OneDrive files to messages posted within a group. ConfigureOneDrive The OneDrive connector requires you to configure a OneDrive application. To configure a OneDrive application for the OneDrive file picker, follow these steps: Go to https://apps.dev.microsoft.com/?mkt=en-us/appList Click Add an app Give the application a name (for example, the name oFew readers
  • Integrate Box
    Talkspirit allows you to attach your Box files to your posts or to your groups' file space. Integrate Box Only an administrator can activate the Box Connector for his team. To activate Box: Click on the gear icon in the left navigation menu Click on Cloud Storage Service In the Box picker, click on the Configure button. Click Activate When you post a comment or a publication, a Box icon now appears and allows you to open a Box file finder that you can attach toFew readers
  • Integrate CircleCI
    With talkspirit, you can setup CircleCi to : Get an automatic post each time build is done. By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin. More information on how to setup integrations here. (https://helpFew readers
  • Integrate Dropbox
    Dropbox can be integrated with talkspirit to easily attach Dropbox files to messages posted within a group. Integrate Dropbox Only an administrator can enable the Dropbox connector for their team. To enable Dropbox: Click the gear icon of the left-hand navigation menu Click on the Files link Click on the Configure button (https://downloads.intercomcdn.com/iFew readers
  • Integrate Pipedrive
    With talkspirit, you can setup Pipedrive to : Get an automatic post each time a new deal is created within the pipeline of the account Get a comment each time a deal has its status changed Get a comment each time a comment is added to a Pipedrive deal (optional) The talkspirit post is synchronized with: The deal title The deal status The description of the deal By default, all members can add an integration to one of their groups except if the permissFew readers
  • Integrate Google Drive
    talkspirit allows you to attach Google Drive files to your posts You can ask us to enable this integration using our own Google Drive App. If you own a Google Apps subscription you can also configure your own Google application. To do so, follow the steps: Configure Google Drive The Google Drive service requires you to configure a Google application. Here are the steps required to configure a Google application : Log in to your GoogFew readers
  • Add / Remove an integration
    Add an integration Click the gear icon at the top of the left-hand navigation menu Click on the Integrations link (https://talkspirit-9fca882cfb13.intercom-attachments-1.com/i/o/186440178/da0eb301e85f63e778c2d36c/ScreenShot2018-03-28at16.48.13.png?expires=1740393000&signature=22aa1451bd36bc3ec55a182ba3ec458befc7682e21eb933541e41eb5084485db&req=dSghEs1%2BnIZXFb4Few readers
  • Integrating Github
    talkspirit allows you to integrate Github to: Integrate your ticket activity (issues) to your group: creation of new tickets and change in status/resolution Integrate your PR to your group (https://downloads.intercomcdn.com/i/o/58340135/39d99c968066c8cb21d22b43/ScreenShot2017-09-20at13.44.07.png?expires=1740393000&signature=a8a031a6657feecbbdf2fcf796Few readers
  • Integrate Pingdom
    With talkspirit, you can setup Pingdom to : Get an automatic post for different alerts. By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin. More information on how to setup integrations here. (https://helFew readers
  • Integrate Oodrive
    Oodrive can be integrated with talkspirit to attach Oodrive files to messages and comments posted within a group. Integrate Oodrive Only an administrator can enable the Oodrive connector for their team. The Oodrive connector requires you to configure a OOdrive application. Ask the OOdrive support for that. To enable Oodrive: Click the gear icon of the left-hand navigation menu Click on the Files link Click on the Configure button (https:/Few readers
  • Integrate Trello
    With talkspirit, you can setup Trello to : Get an automatic post each time a Trello card is created with the board attached to the account Get a comment each time a card is moved from one list to another, when it's archived or when a user is assigned or removed from the card. Get a comment each time a comment is added to a trello card (optional) Get a comment each time an assignation is done on a trello card (optional) Posts on talkspirit will synchronize with:Few readers
  • Integrate Stripe
    With talkspirit, you can setup Stripe to : Get an automatic post for different events like new subscription. By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin. More information on how to setup integrations heFew readers
  • Get posts out of talkspirit with outgoing webhooks
    Outgoing Webhooks allow you to listen for triggers in talkspirit posts, which will then send relevant data to external URL(s) in real-time. With Zapier, you can send data to other services (Trello, Salesforce, Pipedrive, Zendesk and more than 700 other services) without writing a line of code: for instance, you can use labels to generate automatically Trello Cards each time a post is applied a certain label in talkspirit. You can also export all published posts of a group to a Google spreaFew readers
  • ⚠️ Integrating Twitter (X) ⚠️
    ⚠️ Due to a change in Twitter policy and the use of its API, the integration is currently disabled. ⚠️ Integrate tweets from your account or those associated with a specific hashtag into open and private groups Reply to tweets and retweet directly from talkspirit By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a grouFew readers
  • FAQ assistant (bot)
    The QA Assistant is an innovative service (a bot) that provides automated answers to frequent questions from platform users. It aims to relieve the Support teams (especially HR, Finance and IT) of simple interactions that can be answered from a knowledge base. When the bot is activated by an administrator, it appears in the list of bots in the chat room. It presents itself by indicating the type of questions it knows how to answer (the questions put forward by the administrators) The user canFew readers
  • Integrate emails
    You can send emails to your Talkspirit groups. More information in this article. What is the email integration? The email integration allows you to associate an email address to a group. Any email sent to this address will appear as a post in the group. If a file is attached to the email, it will appear as an attachment to the post. (https://downloads.intercomcdn.com/i/o/35939Few readers
  • Integrating Facebook
    talkspirit allows you to integrate your posts to Facebook pages and public groups. As soon as a new post appears on one of these pages or in a group, it will automatically be posted within a talkspirit group of your choice. By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin (https://help.talkspirit.com/en/articleFew readers
  • Integrate New Relic
    With talkspirit, you can setup New Relic to : Get an automatic post for different events like deployments or alerts By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin. More information on how to setup integraFew readers
  • Integrate Zendesk
    With talkspirit, you can setup Zendesk to : Get an automatic post each time a new ticket is received within the attached account Get a comment each time a ticket has its status changed Posts on talkspirit will synchronize with: Title of Zendesk ticket Status of Zendesk ticket Description By default, all members can add an integration to one of their groups except if the permission was changed by an administrator (https://help.talkspirit.com/en/articles/Few readers
  • Defining Newsletter managers
    The Newsletter tool allows you to share posts from you open groups by sending an email to all the platform members. Defining Newsletter Managers The administrators of the platform define Newsletter managers. These newsletter managers will then be able to create, edit, delete and send newsletters. To define Newsletter managers, go to the Administration, Newsletter Section. YouFew readers
  • Activating cloud storage services
    This article is intended for talkspirit administrators. When you want to attach files to your posts, talkspirit allows you to access files stored on Box, Dropbox, Google Drive, and One Drive. To activate these services, Click the gear icon of the left-hand navigation menu Click on the Files link Activate the desired services: Box, Dropbox, Google Drive (httpFew readers
  • Activate the FAQ Assistant (Bot)
    The FAQ Assistant is a bot that provides automated answers to frequent questions from users of your platform. It help relieve support teams (especially HR, Finance and IT) of simple interactions that can be answered from a knowledge base. (https://talkspirit.intercom-attachments-7.com/i/o/370480191/668fd18ec5c8f5814ad947b3/89HacJUbvzKJFhqoqMGFwIbTRUXiUqtkqMBI-bZJkeFtXbCGoAXLl0z-0Few readers
  • Add an integration via Zapier
    Zapier lets you connect talkspirit to hundreds of other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible. ​ ​ Add an integration on talkspirit First, you need to create the integration: Click the gear icon at the top of the left-hand navigation menu Click on the Integrations link (https://storFew readers
  • Create posts with incoming webhooks
    talkspirit allows you to automatically receive posts from a web service each time an HTTP POST request is sent to a secret URL. ​ ​ Configuring a new incoming webhook Click the gear icon at the top of the left-hand navigation menu Click on the Integrations link (https://downloads.intercomcdn.com/i/o/58339770/c3b5d67ec2ad4730e27ae68a/ScreenShot2018-03-27at18Few readers

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