With talkspirit, you can setup Zendesk to :
Get an automatic post each time a new ticket is received within the attached account
Get a comment each time a ticket has its status changed
Posts on talkspirit will synchronize with:
Title of Zendesk ticket
Status of Zendesk ticket
Description
By default, all members can add an integration to one of their groups except if the permission was changed by an administrator or a group admin.