You can receive notifications when you're not on the platform.

Who is this article for?

This article is for all users of the platform.

Who can receive a notification?

All users can be notified, regardless of their status.

The different types of notification

When you're no longer connected to the platform, you can receive notifications.

Via your browser

NB: the web page linked to your platform or the desktop application will have to be open to receive these notifications.

On your mobile phone

Or by email

Offline, you can be notified of new activities such as:

  • sharing new content within a group you're a member of,

  • the reception of a private post,

  • the mention of your name in a contribution,

  • assignment to a post or a checklist,

  • the sharing of an important post,

  • receiving a new missed chat message.

Email notifications

By going to the Notifications selection on the Profile and Preferences tab, you can enable or disable email notifications in the following cases:

  • when you're mentioned in a post / comment,

  • when you're mentioned in a chat discussion,

  • when all the members of a group to which you belong are mentioned,

  • when you receive a private post,

  • when you're assigned to a post,

  • when you receive chat messages while not connected to the platform.

Summary email of missed activities

If you're logged out, you can also receive an email summarising what you've missed. By default, these emails are sent after 24 hours of inactivity on the platform.

You can set the frequency of these emails to be sent every hour, daily or weekly.

So, if you choose a daily frequency, the emails will be sent every 24-hour (from 7am, Paris time).

If you've logged on the platform within these 24 hours, the email won't be sent to you. On the other hand, the following email will be sent and will list the activities published since the last connection. If no new activity is detected, you won't receive this email of the missed activities.

Push notifications

If you've downloaded the mobile application, you can receive notifications on your mobile phone. These push notifications can be set up in the Notifications section of the Profile and preferences tab or from the mobile application (or mobile website) in the Preferences section.

Here you can enable or disable notifications linked to:

  • posts,

  • chat messages.

NB: by default, when you're logged on your computer, you don't receive push notifications. If you still want to be informed of new activities on your mobile, you can activate the Receive if online option from the Preferences section of your mobile application or from the mobile website.

You can stop these push notifications in a defined time slot and/or on weekends.

Browser notifications

When you're inactive on the platform and a new content is published within a group, a browser notification is displayed in the top right-hand corner of your screen.

NB: this feature is not available with Internet Explorer or Microsoft Edge.

Browser notifications can be enabled and disabled from the Profile and Preferences tab of the side menu bar, Notifications section.

You'll be able to activate or deactivate:

  • chat notifications,

  • notifications related to group contents (posts and comments).

Desktop application notifications

When you're inactive on the platform and new content is published within a group, a notification from your desktop application is displayed at the top right of your screen, in the same way as on your browser.

Desktop application notifications can be turned on and off from the Profile and Preferences tab of the side menu bar, Notifications section.

You'll be able to activate or deactivate:

  • chat notifications,

  • notifications related to group contents (posts and comments).

Muting notifications

You can stop your email and push notifications during a defined period of time in two ways:

  • by activating the temporary Do not disturb mode,

  • by setting a pause period for receiving notifications in the Notifications section.

When you activate the Do Not Disturb mode, you don't receive any notification anymore.

More information in this article.

Good to know

  • If you wish to send a specific email notification to one or more recipients, mention them by filling in the @ symbol followed by the first and last name of the user.

  • If you would like the talkspirit tool to remain open on your computer at all times so that you don't miss any new activities: download the Desktop application.

Keywords associated

Notifications push, email, browser, post, discussion that.

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