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Changing your password
Updated over a week ago

Once you have created your account, you can change your login password.

If you are logged in to the platform

  • Go to the Profiles and Preferences section

  • Click on Login

  • Enter your current password.

  • Enter your new password and confirm it,

  • Click on the Change my password button

If you can't remember your current password :

  • Click on Reset my password to receive notice by email.


If you are not connected to the service

  • Click on the link I've forgotten my password...

  • Enter your email address and click OK

  • You will receive an email allowing you to create a new password. Please check your Spam folder if you do not receive our email.

  • In the email, click on Create a new password

  • You will be taken to a page where you can enter your new password and confirm.

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