Set up chat message editing

Platform administrators can set the parameters for editing chat messages:

Enable or disable message editing
If enabled, set the time allowed for modification before blocking.

Why set this option?

Efficient management: Limit late modifications to maintain the integrity of conversations.
Transparency: Ensure that messages reflect your users' original intentions.
**Customization: **Adapt this feature to your organization's specific needs.

How to set up this option :

To set up this option, go to :
- Administration
- Chat section

Activate or deactivate the option according to your needs.

Once enabled, you can define the time allowed for modifying a chat message.

When a message is modified, a “modified” message will appear in the conversation.

Updated on: 16/06/2025

Was this article helpful?

Thank you!