> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.talkspirit.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # We're here to help Hello and welcome to our Talkspirit Help Center 📚 ⭐. In this article, we'll bring together **all the contents that can help you use and deploy your platform** on a daily basis. 🏁 On your marks, get set, read! # Consult the online Academy You'll find our advice and best practices under different formats (guides, practical sheets, articles ...) to ensure the success of your platform [at this address](https://en.talkspirit.com/resources/academy)! [![](https://storage.crisp.chat/users/helpdesk/website/267698789623da00/cfbe8ff3-8889-4992-b68c-4b9e16_1c0o103.png)](https://downloads.intercomcdn.com/i/o/1001965588/fca66f4a5e6d1ad1b5918788/Capture+d%E2%80%99e%CC%81cran+2024-03-25+a%CC%80+17_23_36.png?expires=1740392100&signature=f23fb54c89f22ed6fea2eda6989dbf10bcb459af56cb610a87863d7422c738ab&req=dSAnF8B4mIRXUfMW1HO4zXGSVEeDGGye1U3bzcirgVmV9ioKuM9ZIRArdtwZ%0AItJ0jODllGf6OXsX94I%3D%0A) We distinguish 3 main use of the platform: 1. ## You can use the platform to communicate internally Your platform takes the form of a corporate social network. The users of your platform will connect to the tool from time to time to get information and news about your organization. 2. ## You can use the platform to collaborate with your team on common projects Your platform takes the form of a collaborative platform. The users will connect every day on the tool to gather exchanges and files to work on their projects. 3. ## You can use the platform to animate a community of members Your platform serves the purpose of connecting users from the same organization (in the context of internal communities) or not (in the context of external communities). The tool allows you to connect members of this community by creating exchanges and collaboration. # Visit our Help Center We offer you many resources to help you understand the different functionalities of the platform. You can access the **Help Center** from your platform, **Help & more** section or at [this address](https://help.talkspirit.com/en/). [![](https://downloads.intercomcdn.com/i/o/861757881/38a92c0cd3955d6f579558d5/Aide-plus.gif?expires=1740392100&signature=54eaf3b8f518c82f416d4b1ecf8594072cccb59c86318234e1efaeeb16b74607&req=fCYmEcx5lYleFb4f3HP0gCBVVMMjSjkbdMevjn89lb2fWvennb1osyChlIQl%0A%2BW1bMdw5hAxAQoXv5w%3D%3D%0A)](https://downloads.intercomcdn.com/i/o/861757881/38a92c0cd3955d6f579558d5/Aide-plus.gif?expires=1740392100&signature=54eaf3b8f518c82f416d4b1ecf8594072cccb59c86318234e1efaeeb16b74607&req=fCYmEcx5lYleFb4f3HP0gCBVVMMjSjkbdMevjn89lb2fWvennb1osyChlIQl%0A%2BW1bMdw5hAxAQoXv5w%3D%3D%0A) You will find there detailed instructions for all of our functionalities as well as best practice sheets to help you set up and deploy your platform. [![](https://storage.crisp.chat/users/helpdesk/website/1477b194f88a5d0/e8bc73f9-2385-42f8-be87-fa0fee_oxlrt.png)](https://downloads.intercomcdn.com/i/o/1001967161/50fe21c8b95575aa79717d94/Capture+d%E2%80%99e%CC%81cran+2024-03-25+a%CC%80+17_24_58.png?expires=1740392100&signature=103e3d2b087e6f56f137ab249877fb9da0fe85d8ebe14bd8d93a24b4bbcbf8be&req=dSAnF8B4moBZWPMW1HO4zQxcnHzETS2iu72VV4HC4mb5sNh%2BraffJqBjR8Lx%0A%2BTj%2FBmMQozu0Lj%2FdiZg%3D%0A) # The Statuspage To be informed in real time of any incidents that occur on the platform, you can consult the [statuspage](https://talkspirit.statuspage.io/). # Get in touch with the support team You can also contact us from your platform, from the **Help & More** section under **Live chat help** or **Submit your ideas**. [![](https://storage.crisp.chat/users/helpdesk/website/419698b87e775800/2b080078-addb-4122-98bf-c8f2c9_36o4qc.png)](https://downloads.intercomcdn.com/i/o/1001968467/e5f8e3f3cca8a4aba274fcad/image.png?expires=1740392100&signature=e60003cf0e96b890e2f7f292033da29e5255a56dcf30bb5adbebc51cd1d1d21a&req=dSAnF8B4lYVZXvMW1HO4zbC74d0i63SOx9F3uC9z8Vscg5lD%2Bbp16xQzudPC%0AxFb4DKdSjyZhXlzl0O4%3D%0A) # Read our latest news from the blog You'll find on our blog, our latest news (the latest features) but also feedback from our customers as well as exclusive interviews. You can find our blog at [this address](https://blog.talkspirit.com/en/). [![](https://storage.crisp.chat/users/helpdesk/website/e5657fafe748d000/c10297c6-76ce-4d38-b7a6-62d74c_2kej4n.png)](https://downloads.intercomcdn.com/i/o/298349731/e0619918f620436c0bc019d3/Screenshot+2021-02-10+at+13.28.38.png?expires=1740392100&signature=25d1dd66070d987ef1173c3f4734c3f62e30c95a60a18b0ed6de4c53fae17d1a&req=dikvFc13moJeFb4f3HP0gNE2A0Iyr1UVPeRUVVjtgUav1gcEnV1PyAJHF289%0ASJA3RSnJG7S5lqwSyA%3D%3D%0A) # Identify your problems thanks to customer cases Find out more about our customers business issues, their deployment methods, use cases and preferred features. [![](https://storage.crisp.chat/users/helpdesk/website/995cea436ab8080/e89fe913-45b8-44d2-8dae-5f885d_uw4nmk.png)](https://downloads.intercomcdn.com/i/o/298350586/6e58b68806eb06d7e0241381/Screenshot+2021-02-10+at+13.30.03.png?expires=1740392100&signature=720c10fb00bfcc6a9d4e9bb23aff787a4bc953418243cf31689db166fd46f555&req=dikvFcx%2BmIlZFb4f3HP0gISxQQNW56U4YET4%2BxvyRRvCZm3NhNyj22YCHV%2FR%0AvfdjdTyod1zDIWs4ow%3D%3D%0A) # Access ebooks or white papers Download practical or content sheets on topics of your choice. [![](https://storage.crisp.chat/users/helpdesk/website/c875ca2464efc000/f0e6c5b4-d662-4c8a-8c21-b810b8_n3l320.png)](https://downloads.intercomcdn.com/i/o/298350644/291fbe65d9b0d978aa293f77/Screenshot+2021-02-10+at+13.30.22.png?expires=1740392100&signature=041d5db21dbe6998063c40de26ab8bd7f03c70be7685dae8f92303530728b467&req=dikvFcx%2Bm4VbFb4f3HP0gIaQfBXroDRWKKeNR7oVmiAys9WwkDPBbckIqacB%0AbNJE3imUgYjke82zYA%3D%3D%0A) # To go further * [Welcome](https://help.talkspirit.com/en/articles/4796811-welcome), * [How to start on Talkspirit for users](https://help.talkspirit.com/en/articles/3571522-how-to-start-on-talkspirit-for-users), * [How to start on Talkspirit for administrators](https://help.talkspirit.com/en/articles/1876138-getting-started-on-talkspirit-for-administrators).